Annapolis, Md. — The new app will assess how students communicate and will also provide a new way to message residents.
Annapolis, Md. — Airwave Networks has introduced the Airwave Illumination (Ai) platform. The Ai platform is a combination of data and video solutions with a customer service component. Airwave Networks has also integrated a new mobile (Ai) app that the company says will provide advanced resident messaging, network performance status, resident experience information and customer service metrics. “For many years, Airwave Networks has provided this information through a web based customer portal, but our focus for the Ai App was two-fold,” says Bill Rinard, Airwave Networks CEO. We wanted to extend our resident messaging capability and service metrics, while also providing an intuitive customer mobile experience. The Airwave Team is very excited to be first network provider to deploy an app for this purpose.”